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Information Technology
Services has many services and resources
that we provide to the department. We have
produced summaries of all of them and provided
helpful links to more detailed information
when appropriate. Check out what we are
offering.
Technical Support
To receive Technical Support,
please access the “Online
Technical Support Form.“
This web form is also accessible via an
icon on every office desktop.
This web form is designed
to capture the critical information necessary
to properly and promptly troubleshoot your
technical issue. If Internet access is an
issue, forms are located outside the Tech
Support Office (Room 034 in Murray Hall),
the Murray Hall mailroom, all computing
labs and at administrative locations on
each campus.
Once the completed form
is received by Technical Support, you will
receive an email confirmation, which will
be used for tracking and feedback purposes.
For critical issues, Technical
Support can be obtained by contacting the
Tech Support office at (732) 932-1148 or
(732) 932-8539. You may also visit us in
Murray Hall, Room 034 between the hours
of 8:30 am to 5:00 pm.
Web Support
To receive support with
any web development projects, please contact
our Web Development Manager, Maritza Cruz,
at (732) 932-8537.
Consulting and
Training
We consult in a variety
of ways to meet your technology requirements.
If you would like training in any of our
available departmental technologies, please
contact Technical Support to arrange one-on-one
training. Throughout the academic year,
we will also offer a variety of technology
workshops to enhance your computing experience.
Computer Purchase Consultation
– We provide departmental users with
a resource to aid them in any computer hardware
and software purchase and provide contract
coverage for departmental computer equipment
from the respective vendor. We provide assistance
with configuration, pricing and ordering
equipment. Please make sure to consult with
us first for any technology purchase –
professional and personal.
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